Privacy Policy

We respect and are committed to protecting your privacy. If you’re just surfing around, we automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. If you buy tickets or memberships through our site, we do retain your name, address, phone and email address for our records. We will not sell your personally identifiable information to anyone. Tickets and Memeberships (season subscriptions) are handled by the third party ticketing site Arts People (Neon One) https://neonone.com/products/arts-people/

How long we retain your data

As of 7/3/2023 our website does not allow for users to register for an account. If such time we do implement account creation, we would store the personal information a user provide in their user profile. All users will see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. User that request to join our mailing list will have their information via our third party vendor Constant Constant (https://www.constantcontact.com)

What rights you have over your data

Users can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Contact us via the Barn Theatre website Contact Page if you wish to request data deletion.

Where your data is sent

In addition to our third party ticketing and email marketing vendors listed above, visitor comments may be checked through an automated spam detection service.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. We do not store your credit card information on our servers. The rules concerning storage of credit card information are strict and hard to comply with for a bunch of simple theatre folks like ourselves, so for that reason, we do not store that information. Your card info is transmitted to the payment processor and then promptly discarded once the transaction is completed.

Refund Policy

All sales are final. Subscribers enjoy ticket exchanges as spelled out in our box office policies.

Shipping Policy

All single-show tickets purchased through the website will be held at the box office for pick-up. All season long membership subscriptions will be sent by US Mail.

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